If you have a voucher from one of our resellers, a gift company or from us directly, simply click the ‘Book Now’ option on our home page and follow the instructions. If you don’t have a voucher and you want to join a public session you can do this online too via the ‘Book Now’ option on our homepage. If you’re interested in booking a private party, a company day out, a film-shoot or something else that we haven’t even thought of; please contact us directly.

Our Segway sessions run on a strict timetable and we ask that all Segway Unleashed customers arrive onsite 15-mins prior to the session start time to avoid delay and disappointment. Due to safety and training at the start of every session, we are unable to allow late arrivals to join, once the session has started. As per our T&C's it is the customers responsibility to arrive on time. If you are too late to attend your booked session, we will always try to book you onto a later session, or another day. However, rebooking fees will apply.

We send out detailed instructions of how to find us with your booking information, so you should be able to get to us on the day of your session easily. We advise you use our printed directions which can be downloaded from our contact page and don’t rely on a SatNav. If you are lost on the day you can ring: 0800 1 70 70 74 and choose option 3 and our recorded message will give you advice on how to find us. Please note it’s your responsibility to get to us ON TIME and at the right location.

For information on group and party bookings for more than 8 people or private event hire please contact us for details.

If you’ve bought photography from us and you have not received the email link, then firstly check your SPAM folder as often the link from YOUSENDIT/HIGHTAIL will go in there. If you still can’t find it, then please email us on: info@segwayunleashed.com stating what day, time and location you rode on and we’ll resend the pictures to you. If you are trying to download the file to your phone or tablet it WON’T work, you MUST download the picture file to a computer. For downloading instructions please visit the ‘Downloads’ section of this website where you can view full instructions to help you download the images. If you’re still struggling, please email us directly.

We do have other activities available by request and in advance. Activities other than Segway experiences are operated by others and we cannot guarantee availability. Please contact us for more details.

They’re not illegal to buy, however they are illegal to ride on or in any public highway or place. So you can’t ride them on the road, pavement, bridleway’s, or in the park. Segways can only be used on private land with permission. A Segway is technically classed as a vehicle and like any vehicle, cannot be ridden without proper training and insurance.