FAQ


Is there a minimum age to ride Segways, what are the height and weight restrictions?
We have no minimum age as such (we use common sense), however riders need to be about 6-stone or over to allow the Segway to work efficiently, there is also a maximum weight of about 19 stone. Riders need to be about 4ft and over as the handle bars only adjust so low. Riders need to be able to handle a motorised vehicle with confidence; Segways are classed as a vehicle in the same sense as quads and motor bikes are. If you and/ or your child would feel comfy riding a quad in an off road environment, then Segways should be ok for you.

How much will it cost to ride Segways?
Our prices can be found on the pricing page on this website. For Group activities and private bookings, send us an email and we’ll work out a price for you.

Are Segways Dangerous/easy to ride?
If you can fall off a bike you can fall off a Segway... or anything for that matter. However we’re experts in training people to ride safely and confidently, staff are first aid trained and we never push you to do something you’re uncomfortable with. The Segway’s are actually surprisingly easy to ride and have amazing built in stability control, so falling off is fairly difficult to do (but not impossible). We’ve had every age and ability from children to pensioners ride with us, safely, confidently and with maximum enjoyment!

What do I wear on a Segway?
Miniskirts and high heels are not advised!!!! Remember we’re an outdoor activity, you need to wear loose, easy to move in clothing and flat shoes (trainers or boots are ideal). If it’s cold or wet, wear appropriate clothing. You might get muddy so if you think you’ll need a change of clothes or shoes, bring some with you. We don’t provide raincoats or spares I’m afraid!

What happens if it’s raining; is the weather a factor?
Segway’s are fine running in the rain, it’s not great for us or you, but it has to be seriously chucking it down, making it unsafe for you and us before we cancel. Light drizzle, on and off showers and medium winds won’t force a cancellation , however if we do have to cancel we will contact everyone ASAP to let you know and we advise all our riders to call us on the day of their activity to check we’re going ahead.

Do you sell refreshments onsite?
Yes we do... it’s not the Ritz, it’s not even McDonalds, but we do have cold drinks, tea and coffee, crisps, chocolate, etc. on sale at the site (subject to availability).

Can I hire a Segway to use at me own venue?
Yes you can. Visit our ‘Offsite Segway Hire’ section on the website for full details and information.

Do you offer other activities?
We can do yes. Check out our ‘Groups and Corporate Events’ page on the website for information.

What’s the biggest group size you’ll take?
We’ve been at corporate events with 60+ people; however these days are not exclusive Segway events. If you’re just doing the Segway’s we’d say groups of 12 are fine and doable without too much hanging about. We look at and advise all our group events on a job by job basis, so send us an email and we can discuss your requirements. We have other activities we can bring onto the site, so if you have a group of 15+ just get in touch and we’ll work out a package.

Are Segways easy to ride?
We think so... it’s all about your confidence; we’ve trained the most nervous and inexperienced riders to guys who ride superbikes for fun, and so far we’ve never had someone who couldn’t do it! The Segway’s are amazing and do a lot of the work for you, they are so unique they are almost indescribable, but we’ve had successful riders from children to guys well into their 60’s!!!

How close to London and Brighton are you, is there a train station nearby?
Our location is pretty convenient. We’re about 5 minutes (if that) off Junction 6 of the M25. From Godstone, both London and Brighton are about a 35-40 minute drive, making us ideal if you’re with friends looking to hit the town after you master Segway or you live in the area. Our nearest train station is Godstone, which can be reached with Southern Trains from Victoria, Clapham Junction and/or London Bridge; however you’ll need to arrange your own transport to and from the site when you arrive at the station.

I’ve heard Segways are illegal in the UK?
They’re not illegal to buy, however they ARE illegal to ride on or in any public highway or place. So you can’t ride them on the road, pavement, bridleway’s or in the park. Segways can only be used on private land with permission. A Segway is technically classed as a vehicle and like any vehicle cannot be ridden without proper training and insurance.

Are you insured?
Of course. Segway Unleashed is owned and operated by Adventure Leisure & Events Limited and has been working in the events and activities business for numerous years. We’re a limited, VAT registered company who ensure our business has all the necessary credentials, insurances and procedures in place to ensure safety, enjoyment and compliance to UK legislation.

Do we need to provide our own safety clothing?
No, we will sort you out with a helmet, and these MUST be worn at all times without question. If you have a motorbike/Moto-X helmet that you want to bring and wear that’s fine (just let us know and we’ll check it’s ok/suitable). We use/provide full face Moto-X helmets onsite for your safety. Knee and elbow pads are available on request but are optional.

Do I need to sign anything before I ride the Segways?
We have a standard disclaimer that you have to sign before you go on the Segways. Our staff will make sure you meet health requirements before we deem you fit to ride. Please email us if you have any medical conditions that you think could be an issue when riding the Segway’s. Our T&C’s have a list of criteria you must meet before signing our disclaimer.